Planned Outage: TWC Firmware Update

  • Posted on: 7 December 2016
  • By: jbailey4
Title
TWC Firmware Update - KENT-TUSCARAWAS-BACKUP
Details
TWC will be doing maintenance which will result in an the Tuscarawas WAN circuit to be down sometime between Midnight and 6AM on 12/14/16. Planned Maintenance Notification Affected Service: NEO.TWCC KENT-TUSCARAWAS-BACKUP Start Date & Time: 12/14/16 12:00 AM End Date & Time: 12/14/16 6:00 AM Summary of Work to be performed: TWC will be upgrading firmware on some of their devices, this will result in downtime as the devices are reloaded. Risk Assessment: 4 = Extreme high traffic loss risk (16 minutes or longer outage possible).
Time Period
December 14, 2016 00:00 for 6 hours
Completion Time
December 14, 2016 06:00
Affected Services
  • Helpdesk Ticketing System
  • Inventory Service
  • Home Directories (H:Drive)
  • Digital Signage
  • Pharos Print Services
  • Aceweb
  • Desktop Imaging (FoG)
  • Telephone (VOIP)
  • Virtual Desktop Infrastructure (VDI)
  • Infrastructure: Switches
  • Tusc Media Share
  • SPSS Licensing
  • Tuscarawas Support Page
  • Status Page
  • Wireless
  • Infrastructure: Server
Event Date: 
Wednesday, December 14, 2016 - 12:00am to 6:00am
Network Services: