Planned Outages

Planned Outage: Infrastructure Management Upgrades: Virtual Desktop Infrastructure (Unidesk)

  • Posted on: 27 October 2016
  • By: jbailey4

Network Services will be making upgrades to the VDI environment Saturday morning through afternoon. The upgrades effect the management of desktops and applications. During this time, access to VDI through all portals (mobile, web, client) will be unavailable.
Please plan accordingly.
As always, contact HELPDESK-TUSCARAWAS@kent.edu for questions or concerns.

• Date: 2016-10-29 12:30:00 UTC
• Duration: 5 hours 30 minutes
• Status: Upcoming
• Affected services: Virtual Desktop Infrastructure (VDI)

Planned Outage: Replacement of Core Switch Battery Backup

  • Posted on: 20 October 2016
  • By: jbailey4

Network Services will be replacing the main core switch's battery backup this evening. This will result in a complete loss of internet service to and from the Tuscarawas Campus. The outage is planned to only be 5 minutes, but proper testing and monitoring could be until about 10:30pm.

Affected services:
Home Directories (H:Drive)
Pharos Print Services
Infrastructure: Power
Telephone (VOIP)
Virtual Desktop Infrastructure (VDI)
Infrastructure: Switches
Tusc Media Share
SPSS Licensing
Wireless
Infrastructure: Server